Posted on September 18, 2012 AT 09:44am
EA is going global. They will be focusing on strategies to help them be able to launch strongly on a global scale. Mr. Enda Kenny T.D. and Electronic Arts Inc., today, announced the creation of 300 new jobs for EA’s European Customer Experience Centre of Excellence in Galway, Ireland. EA says they will provide multilingual international customer support and services for its major titles to build on this foundation.
The Irish government through IDA Ireland will be supporting this investment.
Taoiseach, Tenny TD: “It is less than a year since I attended the opening of the EA facility in Galway, and I am delighted to announce today that EA has made the decision to invest further in Ireland by locating their strategically important Customer Experience Centre here. This decision is a real endorsement of Ireland’s ability to meet the needs of leading multinational companies in the digital media space. I wish EA every success with this new Centre and offer the continued support of the Irish Government as the company continues to develop here.”
Peter Moore, EA COO: “The EA European Customer Experience Centre is the focal point of our strategy to serve gamers on a global basis. In today’s fast-moving digital environment, we need to engage with our worldwide customer base on a 24/7 basis, across all of EA’s games and services and in multiple languages. Galway’s mix of technology infrastructure and talent availability, combined with a pro-business environment, will help us expand on our existing foundation here. We’re proud to be part of Ireland’s growth into cutting edge digital industries.”
Minister for Jobs, Enterprise and Innovation Richard Bruton TD : “Digital games form a key part of the Government’s plan for jobs and growth, and recently I announced the establishment of a new industry-led group to drive the creation of 2,500 extra jobs in the sector by 2014. Today’s announcement that EA, a dynamic and world-leading company in this sector, is creating a further 300 jobs so soon after investing in Ireland for the first time is great news and shows very clearly the enormous potential of this high-growth industry. Through continued implementation of the Action Plan for Jobs, I am determined to ensure that we realise that potential and see further announcements like this over the coming years.”
Barry O’Leary, CEO of IDA Ireland: “The EA facility in Galway will take on responsibility for delivering high quality multilingual customer experience for a broad range of EA titles. EA is a key player amongst the cluster of global games and entertainment companies with operations in Ireland, and today’s announcement clearly places Ireland at the centre of EA’s international customer support strategy. The news today is in keeping with one of the main targets of IDA’s strategy Horizon 2020; to increase further investment in the employment-intensive services sector. This follows on from a number of significant investments in this sector in recent months.’’
Individuals seeking job opportunities in this new EA facility can begin by heading over to www.jobs.ea.com. They are looking for a wide range of skills for numerous fields.
You have to give it up to EA for steadily investing in ways to continue their dominance in what they do. I’m not sure why they aren’t taking the same aspect on the NBA Live series buts thats another matter. EA are very good at doing business in their own way. From this to their recent partnership with Sony to help Veterans, EA is not only building a strong foundation but growing support in the video game industry.
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