Anthem has been crashing consoles, prompting publisher EA to address the issue after users demand refunds from Sony.
Anthem has faced countless technical issues since it launched late last month, but its largest hitch by far has been causing systems to crash, particularly PS4s. The crash can happen in a variety of scenarios, but a common type happens when one attempts to quit the application, causing the system to immediately turn off, which then needs to be entirely unplugged before it will reboot. I know this personally because it happened to me for the first time last night, following multiple incidents of it happening to friends over the past week or so.
Understandably, PS4 players have tried asking Sony to refund them for the game, largely out of fear that these crashes could eventually brick their console, with some claiming it to have already happened. Players have been reporting mixed success with this request to Sony. Some gamers, like Reddit user SoundAndFury87, reported a painless process through which Sony promptly refunded them, while others have reported more of a roadblock, like Reddit user TheForgrim, who claims the platform holder simply told them to stop playing the game until the issue is resolved.
As far as the issue getting resolved, EA finally acknowledged the outcry with a post on Twitter, relaying that the crashing is being investigated. Until it’s resolved, EA recommends victims report the crashes using the console’s built-in report function, or through EA’s message forum.
We’re aware of a crashing issue some of you have been reporting for #AnthemGame. We’re investigating and ask that you share your crash data reports when prompted. If you have, we’ll be reaching out to gather info; if not, please reply to this thread on AHQ:https://t.co/36P21YFjYL
— EA Help (@EAHelp) March 4, 2019
Currently, over 680 people (and growing) have reported encountering the problem. Fortunately for Anthem, this issue did not come up during our review of the game, but we still experienced plenty of other technical issues, such as mission barriers locking us out of fights.
In other depressing Anthem news, the game is now BioWare’s lowest rated game ever. With issues as severe as these, it’s pretty clear why.
Source: VG 24/7