Bethesda Game Studios’ latest release—Fallout 76—could become a legal problem for the developer, as a U.S. law firm has revealed it is currently investigating the refund policy of the “heavily-glitched game.”
As early as the launch of the online multiplayer game’s beta on PC, players have discovered that the experience would mostly be filled with glitches. For example, only a few minutes before the beta arrived, an almost unavoidable bug deleted 50 GB worth of game data from players’ PCs. Since then, players have discovered glitch after glitch, so many so that we even made a tour of the weirdest and worst ones the wasteland has to offer.
Due to the broken nature of the game, several players have tried to get a refund. In one Reddit thread that started only a few days after Fallout 76 launched, a few users revealed they were able to get their money back. However, others weren’t so lucky, as another thread has been filled with complaints from players being initially promised refunds by Bethesda only to be denied them a few days later.
In response to this, the Washington D.C.-based law firm Migliaccio & Rathod LLP has announced that it will be investigating the confusing details surrounding Fallout 76‘s refund policy. The team’s full statement can be seen below.
Migliaccio & Rathod LLP is currently investigating Bethesda Game Studios for releasing a heavily-glitched game, Fallout 76, and refusing to issue refunds for PC purchasers of the game who found it to be unplayable because of its technical problems. While minor bugs and glitches are expected with the release of most new games, Fallout 76 launched with a 56 GB patch that has proven to be but a starting point for the game’s problems. Gamers who have tried to receive a refund because of the game’s myriad glitches have been unable to do so since they downloaded the game, leaving them to deal with an unplayable experience until patches bring it back to a playable state.
The firm’s latest blog post is still asking for users that have been denied refunds to reach out, but it’s unclear how far the legal action will go. While Bethesda has yet to comment on the possible lawsuit, the company did reveal in a recent Reddit post that two significant updates to Fallout 76 are on the way that should fix many of the game’s problems.
Fallout 76 is available for PlayStation 4, Xbox One, and PC.
Source: Miggliacio & Rathod LLP