One of the most requested features for Star Wars: The Old Republic has been a way to change the appearance of already created characters. Well it appears that an option will be made available sooner than we think, according to BioWare.
“A feature which scratches this itch is in active development right now, but will not be part of Rise of the Hutt Cartel,” senior designer Damion Schubert told SWTOR-RP. “But this should get to you sooner than you think!”
So it appears that soon after 2.0 and Rise of the Hutt Cartel launches we may be getting a character customization option.