Borderlands 2

A bug which is causing some players to lose their Badass Rank and Golden Keys is unrelated to the recently released DLC and title update for Borderlands 2, according to publisher 2K Games.

Badass Rank grants players bonuses to things such as weapon recoil and health for completing challenges, and Golden Keys are used to unlock a chest containing rare weapons in Sanctuary. The publisher issued the following statement to Polygon:

“2K and Gearbox have been working steadily to fix a bug reported to us by fans that resets Badass Rank, and while this bug has only been affecting a very small number of players worldwide and does not affect the ability to play Borderlands 2, addressing this issue is still very important to us.”

“We ask that players who have experienced this issue to email us at profiles@gearboxsoftware.com with as many details as possible to help us gather additional information so that we can squash this reported bug.”

“Coincidentally, a patch was released today and the fifth playable character class, Gaige the Mechromancer, became available for purchase and download today across PlayStation 3, Xbox 360 and PC via Steam.”

“The patch and the Mechromancer downloadable character class are in no way related to the Badass Rank issue, and fans can feel confident when downloading either item. A further compatibility update will follow in the coming days to address connectivity issues between those who have the Mechromancer and those who do not.”

So there you have it, it’s not the DLCs fault, but at least we know the team is looking into the cause.

Have you been hit by this bug? Let us know in the comments below.