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THE BUZZ: Activision is offering all current Call of Duty: Elite subscribers a 30 days extension to their premium memberships as an apology for the ongoing problems that the service is encountering.

As well as offering the extra days the publisher will also be extending the “founder” status eligibility period to the end of the month. A new statement was posted on Elite’s official site regarding the state of repairs:

“Since Tuesday’s launch, Modern Warfare 3’s multiplayer has been working great. In fact, the amount of players online is even higher than what it was this time last year for Black Ops. Have fun — we hope you continue to enjoy MW3 to the fullest.”

“On Call of Duty Elite, we are having trouble scaling the service to meet demand. Many of you are trying to get in and unfortunately, you can’t right now. You’re frustrated, we know it, and we know we need to fix it. Our teams have been working non-stop to identify issues and resolve them as quickly as possible. Again, these issues have no impact on the performance of the game.

“At launch, our registration and login systems were crushed by gamers trying to enter the Elite site at the same time. We have now fixed the registration and login systems, but we have found that the greater than expected demand is crashing servers. We’re immediately deploying multiple additional servers to beef up the system. We are also going to temporarily limit access to Elite services on both the console applications and website while we build additional capacity and scale. We’ll look to increase access to greater numbers of users as soon as possible.

“And for our premium members who are Founders, know that granting your status and delivering your in-game benefits in MW3 is a priority. Also, to ensure that every premium member receives their full money’s worth, we are immediately and automatically extending your membership to Call of Duty Elite by 30 days at no additional cost. If you’re still considering becoming a premium member, we’re going to extend Founder eligibility until the end of the month, and you will also receive the additional 30 days of access.”

EGM’s TAKE: At least Activision is treating fans right for all of the issues. If all of the problems are cleared up in a couple of weeks and we all get a gree month, then we’re all coming out ahead.

Have you been effected by the issues? Leave a comment below.

Source: CoD Elite

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About Matthew Bennett

view all posts

Matt is one of the longest-serving members of the EGMNOW team. An ability to go many hours without sleep and a quick wit make him ideal for his role as associate editor at EGMNOW.com. He often thinks back to the days when the very idea of this career seemed like nothing but an impossible dream. Find him on Twitter @mattyjb89

Call of Duty: Elite Subscribers Get 30 Days Free Due to Issues

Activision is offering all current Call of Duty: Elite subscribers a 30 days extension to their premium memberships as an apology for the ongoing problems that the service is encountering.

By Matthew Bennett | 11/11/2011 10:00 AM PT

News

THE BUZZ: Activision is offering all current Call of Duty: Elite subscribers a 30 days extension to their premium memberships as an apology for the ongoing problems that the service is encountering.

As well as offering the extra days the publisher will also be extending the “founder” status eligibility period to the end of the month. A new statement was posted on Elite’s official site regarding the state of repairs:

“Since Tuesday’s launch, Modern Warfare 3’s multiplayer has been working great. In fact, the amount of players online is even higher than what it was this time last year for Black Ops. Have fun — we hope you continue to enjoy MW3 to the fullest.”

“On Call of Duty Elite, we are having trouble scaling the service to meet demand. Many of you are trying to get in and unfortunately, you can’t right now. You’re frustrated, we know it, and we know we need to fix it. Our teams have been working non-stop to identify issues and resolve them as quickly as possible. Again, these issues have no impact on the performance of the game.

“At launch, our registration and login systems were crushed by gamers trying to enter the Elite site at the same time. We have now fixed the registration and login systems, but we have found that the greater than expected demand is crashing servers. We’re immediately deploying multiple additional servers to beef up the system. We are also going to temporarily limit access to Elite services on both the console applications and website while we build additional capacity and scale. We’ll look to increase access to greater numbers of users as soon as possible.

“And for our premium members who are Founders, know that granting your status and delivering your in-game benefits in MW3 is a priority. Also, to ensure that every premium member receives their full money’s worth, we are immediately and automatically extending your membership to Call of Duty Elite by 30 days at no additional cost. If you’re still considering becoming a premium member, we’re going to extend Founder eligibility until the end of the month, and you will also receive the additional 30 days of access.”

EGM’s TAKE: At least Activision is treating fans right for all of the issues. If all of the problems are cleared up in a couple of weeks and we all get a gree month, then we’re all coming out ahead.

Have you been effected by the issues? Leave a comment below.

Source: CoD Elite

0   POINTS
0   POINTS



About Matthew Bennett

view all posts

Matt is one of the longest-serving members of the EGMNOW team. An ability to go many hours without sleep and a quick wit make him ideal for his role as associate editor at EGMNOW.com. He often thinks back to the days when the very idea of this career seemed like nothing but an impossible dream. Find him on Twitter @mattyjb89