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Codemasters has announced that it is offering refunds to everyone who purchased the recently released Colin McRae Rally on Steam, after customers complained about a misleading product description.

People who purchased the game on Steam expected an updated version of the original PlayStation game for PC, based on the description, but what they got was a touched up version of the mobile title that released last year.

Following several negative reviews and complains, Codemasters announced that it would be offering refunds on the game from now until August 19, and has also updated the game’s description to make sure that people know what they are buying.

“At Codemasters, we care about our customers and pride ourselves on listening to our community,” the developer wrote. “We understand that some people who bought Colin McRae Rally on Steam are upset and feel that it isn’t the game they thought it would be. We have now updated the product description for clarification.

“Furthermore, as an act of good faith, we have worked with Valve to enable anyone that bought the game to claim a refund. The ability to refund will be available until the 19th August.”

To process your refund, simply go to your account transactions page on Steam and then press the “Refund” button that is next to the entry for Colin McRae Rally.

“We hope this goes some way to restoring any lost faith and thank you as always, for your continued support,” Codemasters added.

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About Matthew Bennett

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Matt is one of the longest-serving members of the EGMNOW team. An ability to go many hours without sleep and a quick wit make him ideal for his role as associate editor at EGMNOW.com. He often thinks back to the days when the very idea of this career seemed like nothing but an impossible dream. Find him on Twitter @mattyjb89

Codemasters offering refunds for Colin McRae Rally on Steam

By Matthew Bennett | 08/6/2014 07:27 AM PT

News

Codemasters has announced that it is offering refunds to everyone who purchased the recently released Colin McRae Rally on Steam, after customers complained about a misleading product description.

People who purchased the game on Steam expected an updated version of the original PlayStation game for PC, based on the description, but what they got was a touched up version of the mobile title that released last year.

Following several negative reviews and complains, Codemasters announced that it would be offering refunds on the game from now until August 19, and has also updated the game’s description to make sure that people know what they are buying.

“At Codemasters, we care about our customers and pride ourselves on listening to our community,” the developer wrote. “We understand that some people who bought Colin McRae Rally on Steam are upset and feel that it isn’t the game they thought it would be. We have now updated the product description for clarification.

“Furthermore, as an act of good faith, we have worked with Valve to enable anyone that bought the game to claim a refund. The ability to refund will be available until the 19th August.”

To process your refund, simply go to your account transactions page on Steam and then press the “Refund” button that is next to the entry for Colin McRae Rally.

“We hope this goes some way to restoring any lost faith and thank you as always, for your continued support,” Codemasters added.

0   POINTS
0   POINTS



About Matthew Bennett

view all posts

Matt is one of the longest-serving members of the EGMNOW team. An ability to go many hours without sleep and a quick wit make him ideal for his role as associate editor at EGMNOW.com. He often thinks back to the days when the very idea of this career seemed like nothing but an impossible dream. Find him on Twitter @mattyjb89