EA’s chief financial officer considers Star Wars Battlefront II‘s ongoing loot box scandal to be a teachable moment for the publisher, though it’s unclear what lessons it will learn.
Speaking at yet another conference, CFO Blake Jorgensen explained that EA wants to take what it has learned from Battlefront II to better understand what gamers want, allowing it to make better games going forward.
“It’s been a great learning experience for us; we consider ourselves a learning organization,” Jorgensen said at the 37th Nasdaq Investor Conference. “If we’re not learning, that means we’re failing in some way and we’re constantly trying to watch what people do and how they play and listen to them to decide what’s the best way to build great games.”
Jorgensen gave a similar sentiment while speaking at the recent Technology, Media & Telecom Conference, where the executive explained why cosmetic content in loot boxes wouldn’t fit with the game.
“If we’re not making some mistakes along the way and learning from them, that’s when you should worry about us,” he said earlier. “The reality is there are different types of players in games. Some people have more time than money, and some people have more money than time. You want to always balance those two.”
Jorgensen also used the Nasdaq Conference to reveal that the publisher is not entirely set on bringing microtransactions back to Battlefront II, despite the insinuations of previous comments. After the purchasable Crystal currency was removed from Battlefront II prior to launch, developer DICE claimed that it would “become available at a later date.” Additionally, Jorgensen stated at a previous conference that EA is “not giving up the notion of MTX [microtransactions].” The publisher may be easing off this conviction, however, as EA is reportedly reconsidering when, if, and how microtransactions will return to Battlefront II.
On the positive side of Star Wars Battlefront II‘s content, all future DLC for the game will be free, including the content coming in the game’s first The Last Jedi-themed seasonal event. The event is now live, with two new heroes and one new multiplayer planet dropping next week, and fans can get an early look at one of these new heroes from recently data-mined gameplay.