Players of The Elder Scrolls Online are being offered five free days of additional game time as an apology for the “launch issues” that the game has faced, director Matt Firor has announced.
Firor explained that issues at launch caused the team to pull the game’s servers offline, and as an apology for this all players with an active account as of 8 p.m. EDT today, May 1 will be granted five additional days of game time—on top of the 30 free days that all new players receive.
“We recognize that some of the launch issues – especially black market botting and spam, de-synced quests, and the disappearing bank slot bug – affected the early gameplay experience of a number of players,” Frior wrote in a blog post. “Fixing these problems required us to take the megaservers offline, costing players time in the game. In recognition of this experience and to show our gratitude to everyone who supported the launch, we are giving an additional five days of included game time to every ESO player who set up an active account prior to 8pm EDT Thursday May 1st and who are currently enjoying their 30 days of included game time.”
“This is a small gesture to show our thanks for being part of the ESO community while we work to make this extraordinary game and service even better,” he added.