X

REGISTER TO CUSTOMIZE
YOUR NEWS AND GET ALERTS
ON your favorite games

Click the box below to confirm you are over 13, not a robot, and agree to our Privacy Policy & Terms and Conditions
No thanks, take me to EGMNOW
X
Customize your news
for instant alerts on
your favorite games
Register below
(it only takes seconds)
Click the box below to confirm you are over 13, not a robot, and agree to our Privacy Policy & Terms and Conditions


X
X


 

News broke this week that gaming retailer GameStop decided to open all new copies of Square Enix’s Deus Ex: Human Revolution and included code vouchers that were good for a free digital copy of the game via OnLive.

Needless to stay, many people were upset at what they saw as a dirty tactics by the infamous retailer. After first defending their actions, the company then decided to instead pull the copies of the game instead of selling them with the code voucher missing.

Now, GameStop customers are receiving the following email, where CEO Paul Raines announces that anybody who purchased a copy of Deus Ex: Human Revolution from GameStop that was missing the voucher will be eligiable to receive a $50 gift card along with a “Buy 2 Get 1 Free” offer on all used games.

Here’s the email:

Dear GameStop customer,

Earlier this week, GameStop removed a competitor’s coupon from standard edition PC versions of Deus Ex: Human Revolution, a recent release by Square Enix. We were not aware that the product box would contain this competitor’s offer. We regret the events surrounding this title release and that our customers were put in the middle of this issue between GameStop and Square Enix, the publisher of this game. And for this, we are truly sorry.

For your inconvenience, we would like to offer you a free $50 GameStop gift card and a Buy 2 Get 1 Free pre-owned purchase. We want to earn back your trust and confidence in the GameStop experience. Please bring in this email and your store receipt or order confirmation from GameStop.com and present it to a Game Advisor.

Sincerely,

Paul Raines

CEO,GameStop

GameStop giving out $50 gift cards, special offer to anybody who purchased Deus Ex HR from them

By EGM Staff | 08/26/2011 08:26 AM PT

News

News broke this week that gaming retailer GameStop decided to open all new copies of Square Enix’s Deus Ex: Human Revolution and included code vouchers that were good for a free digital copy of the game via OnLive.

Needless to stay, many people were upset at what they saw as a dirty tactics by the infamous retailer. After first defending their actions, the company then decided to instead pull the copies of the game instead of selling them with the code voucher missing.

Now, GameStop customers are receiving the following email, where CEO Paul Raines announces that anybody who purchased a copy of Deus Ex: Human Revolution from GameStop that was missing the voucher will be eligiable to receive a $50 gift card along with a “Buy 2 Get 1 Free” offer on all used games.

Here’s the email:

Dear GameStop customer,

Earlier this week, GameStop removed a competitor’s coupon from standard edition PC versions of Deus Ex: Human Revolution, a recent release by Square Enix. We were not aware that the product box would contain this competitor’s offer. We regret the events surrounding this title release and that our customers were put in the middle of this issue between GameStop and Square Enix, the publisher of this game. And for this, we are truly sorry.

For your inconvenience, we would like to offer you a free $50 GameStop gift card and a Buy 2 Get 1 Free pre-owned purchase. We want to earn back your trust and confidence in the GameStop experience. Please bring in this email and your store receipt or order confirmation from GameStop.com and present it to a Game Advisor.

Sincerely,

Paul Raines

CEO,GameStop

0   POINTS
0   POINTS