Posted on December 21, 2011 AT 08:21am
A number of users have been complaining of receiving the error codes (801540B7 and 80070571) when attempting to log in, meaning they cannot access their accounts or content. Microsoft made the following statement:
“We have recently identified an Xbox Live profile data error that results in Error Code 801540B7 for a small number of Xbox Live members. The error instructs users to attempt to re-download their Xbox Live profile and directs them to customer service support for further assistance. We apologize for the inconvenience this has caused to our loyal Xbox Live members and are working to resolve the issue as soon as possible.”
EGM’s TAKE: This is a bad error for Microsoft as it is locking legitimate players out of their accounts. Hopefully a fix will be rolled out soon and those affected will be compensated for lost time.
Have you encountered the error? Leave a comment below.
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