Microsoft has confirmed that it is investigating reports from users regarding issues with its recently released headset adapter for Xbox One.
The adapter allows several third-party headsets to be used with Xbox One, but users have taken to the official Xbox forums since its release complaining about distorted audio with game and party chat—in-game audio and Skype appears to work fine. Users report that Astro and Turtle Beach devices are suffering from this issue.
“We’ve heard about a small number of users experiencing intermittent issues,” a Microsoft representative told Game Informer. “We’re actively investigating and are working on a resolution.”
The chat adapter costs $24.99 to buy standalone and requires both the March Xbox One system update and a controller update to work.
Via: Game Informer