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Microsoft has confirmed that it is investigating reports from users regarding issues with its recently released headset adapter for Xbox One.

The adapter allows several third-party headsets to be used with Xbox One, but users have taken to the official Xbox forums since its release complaining about distorted audio with game and party chat—in-game audio and Skype appears to work fine. Users report that Astro and Turtle Beach devices are suffering from this issue.

“We’ve heard about a small number of users experiencing intermittent issues,” a Microsoft representative told Game Informer. “We’re actively investigating and are working on a resolution.”

The chat adapter costs $24.99 to buy standalone and requires both the March Xbox One system update and a controller update to work.

Via: Game Informer

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About Matthew Bennett

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Matt is one of the longest-serving members of the EGMNOW team. An ability to go many hours without sleep and a quick wit make him ideal for his role as associate editor at EGMNOW.com. He often thinks back to the days when the very idea of this career seemed like nothing but an impossible dream. Find him on Twitter @mattyjb89

Microsoft ‘investigating’ issues with Xbox One headset adapter

By Matthew Bennett | 03/12/2014 04:41 AM PT

News

Microsoft has confirmed that it is investigating reports from users regarding issues with its recently released headset adapter for Xbox One.

The adapter allows several third-party headsets to be used with Xbox One, but users have taken to the official Xbox forums since its release complaining about distorted audio with game and party chat—in-game audio and Skype appears to work fine. Users report that Astro and Turtle Beach devices are suffering from this issue.

“We’ve heard about a small number of users experiencing intermittent issues,” a Microsoft representative told Game Informer. “We’re actively investigating and are working on a resolution.”

The chat adapter costs $24.99 to buy standalone and requires both the March Xbox One system update and a controller update to work.

Via: Game Informer

0   POINTS
0   POINTS



About Matthew Bennett

view all posts

Matt is one of the longest-serving members of the EGMNOW team. An ability to go many hours without sleep and a quick wit make him ideal for his role as associate editor at EGMNOW.com. He often thinks back to the days when the very idea of this career seemed like nothing but an impossible dream. Find him on Twitter @mattyjb89