Update: In a statement to Tech Crunch, Oculus cited component shortage as the reason behind the delay in shipments for the Rift.
“The component shortage impacted our quantities more than we expected, and we?ve updated the shipment window to reflect these changes,” read the statement. “We apologize for the delay. We?re delivering Rifts to customers every day, and we?re focused on getting Rifts out the door as fast as we can.”
Original Story: While Oculus declined to answer questions regarding how many orders were affected, it did detail its plan on how to remedy the situation.
“We?ve taken steps to address the component shortage, and we?ll continue shipping in higher volumes each week. We?ve also increased our manufacturing capacity to allow us to deliver in higher quantities, faster. Many Rifts will ship less than four weeks from original estimates, and we hope to beat the new estimates we?ve provided.”
The Oculus Rift’s officially been released, but many customers with pre-orders wouldn’t know it?especially since Oculus just sent out a batch of emails pushing the estimated shipping date back another couple of months.
Though the exact date the pre-ordered units are estimated to arrive varies from customer to customer, many report that they’re now seeing dates as late as June (a full three months after the Rift’s March launch). In comparison, units ordered from the Oculus Store today, post-launch, are estimated to ship in August.
Things are looking even more dire for backers of the original Kickstarter. An “Oculus Service Announcement” posted to Reddit alerted customers that their shipping dates have been changed to an ominous “TBD.”
“[The original] date was applicable to the time in which we imported the orders,” the announcement reads. “We’ve already fulfilled a large number of the orders and more are being fulfilled on a regular cadence. Your Rifts are from a different allocation.”
Oculus has previously blamed the rocky launch on an unexpected component shortage, and in apology cut the cost of shipping for pre-order customers. Founder Palmer Luckey previously stated that he wouldn’t elaborate on the supply situation until it was “finalized.”