The launch of Overwatch‘s newest hero, Wrecking Ball, came with a technical issue involving the game’s loot boxes, but Blizzard was quick to make amends.
Following Wrecking Ball’s launch, players were noticing an exceedingly large amount of duplicate items in the loot boxes they were earning. In a post on Overwatch‘s official forum, community manager Tom Powers announced that Blizzard had solved the problem, and that all players who earned loot boxes during the affected time would be granted one additional loot box for every normal box earned.
“We’ve identified and solved an issue with standard Loot Boxes causing an increased number of duplicates to be granted to players who own pre-existing core cosmetic content,” Powers wrote. “Players who received standard Loot Boxes during this time will be granted (1) additional standard Loot Box for every standard Loot Box received. For example, if you opened 50 Loot Boxes you will be granted an additional 50 Loot Boxes.”
These bonus loot boxes will be in addition to those being given away to anyone with a Twitch Prime account. These boxes were apparently not affected by the issue, and therefore don’t count toward the bonus.
Wrecking Ball only just arrived in Overwatch, launching yesterday, July 24th, after being on the game’s public test region for a number of weeks. While the character can be enjoyed in Quick Play by all players on every platform, he cannot be taken into the game’s Competitive Play mode for a few more weeks.
Several hero rebalances launched in tandem with Wrecking Ball, including a Sombra rework and a nerf to Hanzo. Some additional hero tweaks remained on the PTR, which are expected to make their way to the main game when it is updated to unlock Wrecking Ball for Competitive Play.
Source: Overwatch Fourm