Pokémon Go‘s latest in-person event, the Safari Zone in Germany, had an unfortunate case of the “Go Fest,” meaning many players were unable to access the game for several hours due to unknown network issues. To make up for the problem, Niantic has announced a Europe-wide bonus that will last for 48 hours.
The developer’s recent blog post broke down the highs and extreme lows of the two-day event, with a promise that a few of the featured benefits from the Safari Zone would be available throughout Europe. “From 12 a.m. UTC on Tuesday, July 3rd until 11:59 p.m. UTC on Wednesday, July 4th, Pokémon such as Corsola and Roselia may appear throughout Europe,” Niantic wrote.
While many trainers will be pleased to have the chance to catch the region-exclusive Corsola, which is typically only found near the equator, the boosted Roselia spawns is already a global bonus as part of Pokémon Go‘s summer celebration. In turn, players that attended the Safari Zone in Dortmund, Germany, especially those that spent money to travel to the location, are not happy.
Since Niantic’s official announcement of its apology bonuses on Twitter, hundreds of trainers have voiced their frustrations with the decision. In the original tweet’s thread, several players pointed out that giving a Europe-wide reward undermines those that spent money to attend the event. Others argued there should have been special QR codes sent out to attendees, similar to Niantic’s resolution of last year’s Go Fest fiasco. After hundreds of players were unable to even open the game at Chicago’s Grant Park event, Niantic added a free Lugia to all attendees’ accounts.
While the developer also refunded Go Fest players’ ticket and travel costs, it appears the same courtesy won’t be extended to the Safari Zone trainers. In an interview with Eurogamer, Niantic’s John Hanke said reimbursing players isn’t something the company would do “for a free event.” Unlike Go Fest, anyone in the Dortmund area was able to enter the event area over the two-day period.
The negative reception of the Safari Zone event is just another sign that Niantic and The Pokémon Company need to find a better way to host public events. The team will have to act fast, though, as Go Fest 2.0 is just around the corner. On July 14th and 15th, trainers will be able to head back to Chicago for another ticketed version of Go Fest. However, this time the event won’t take place in a small park. Trainers will have to walk a two-mile path to catch the special Pokémon featured during the festivities. Hopefully, that venue choice will make network connectivity issues a thing of the past.
Pokémon Go is available for iOS and Android.
Source: Pokémon Go Live