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PSN Welcome Back Pack Errors Reported – Unable To Redeem Games

Posted on June 4, 2011 AT 02:21am

Well Sony finally put their Welcome Back Pack into action last night and as seems to be their luck at the moment even that didn’t go off without a hitch.

Many users have been reporting issues with redeeming their free games off the network. A lot of users were repeatedly getting error messages while trying to access the store and for others downloads were just disappearing completely making it so they were unable to download the game at all.

Sony acknowledged this problem and published the following solution on their blog;

They recommend that you go to Account Management > Transaction Management > Services List. From
here choose ” PlayStation Network Promotions and select “PS3 Free
Games” or “PSP Free Games.” Click “Select Content.”, this should enable you to select your game again.

I think as long as you keep trying to push through the error messages you will get your free games eventually.

Source: Sony

Nick Baumfeld
Bio: Nick Baumfeld has been involved in the video game industry for a good 12 years. He has seen the industry from all view points and has a background in websites, website integration and social media. Nick pioneered the online video game rental business back in the day, moved forward into online video game trading and then moved viral with the well received Video Games Application on Facebook. Today, he has joined up with EGM founder Steve Harris to create something truly unique and special; EGMNOW, a community dedicated to all manner of gamers.

Gaming MO: Nick is a first person shooter type of gamer and enjoys heated bouts of Halo with friends and family (even while being schooled by his children).

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