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Rift Publisher Trion World’s Account Database Hacked

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Posted on December 23, 2011 AT 06:25am

THE BUZZ: Trion Worlds, publisher of MMO Rift, has had its account database breached by hackers.

According to the company, the intruders gained access to the database which contains, “information including user names, encrypted passwords, dates of birth, email addresses, billing addresses, and the first and last four digits and expiration dates of customer credit cards.” The company did mention that “there is no evidence, and we have no reason to believe, that full credit card information was accessed or compromised in any way.” A full statement can be found below:

We recently discovered that unauthorized intruders gained access to a Trion Worlds account database.

The database in question contained information including user names, encrypted passwords, dates of birth, email addresses, billing addresses, and the first and last four digits and expiration dates of customer credit cards.

There is no evidence, and we have no reason to believe, that full credit card information was accessed or compromised in any way. We have already taken further action to strengthen our systems, even as we, with external security experts, continue to research the extent of the unauthorized access.

You will notice on your next log in to our website that you will be required to change your password, and existing Mobile Authenticator users will also need to reconnect their Authenticator. When you log in, you will be prompted to provide a new password, security questions and answers, and be given the option to connect your account to our Mobile Authenticator to enhance your account’s security.

If you have used your username and password for other accounts, especially financial accounts or accounts with personal information, we suggest you change your passwords on those accounts as well. We recommend that you carefully review your statements, account activity, and credit reports to help protect the security of those accounts. If you need information on how to obtain your credit report or believe any such accounts have been breached, please see below for more information.

You should have continued, uninterrupted access to RIFT, and we do not anticipate any disruptions to your playing time.

Nevertheless, if you own the RIFT game, you will be granted three (3) days of complimentary RIFT game time once you update your password and security questions.

Additionally, once you update your account and set a new password, your account will be granted a Moneybags’ Purse, which increases your looted coin by 10%, even if you have not yet purchased RIFT.

Please log in to https://rift.trionworlds.com (and we recommend that you copy and paste this link into your browser to access the site) to update your password, security questions and Authenticator.

We apologize for any inconvenience this may have caused you. If you have further questions, please visit our website, www.trionworlds.com/AccountNotificationFAQ.

EGM’s TAKE: This is not good news at any time, but just a few days after a major rival MMO releases could spell disaster. Hopefully there is no lasting damage and nobody loses their account or details.

Matthew Bennett, Associate Editor
Matthew Bennett has only been covering the gaming world for a short while, but he’s eager to make his mark. An ability to go many hours without sleep and a quick wit make him ideal for his role as associate editor at EGMNOW.com. He often thinks back to the days when the very idea of this career seemed like nothing but an impossible dream. Follow him on Twitter @mattyjb89. Meet the rest of the crew.

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