Sony Online Entertainment has announced that it will be offering compensation to All Access pass owners following launch issues.
“Thank you for your patience while we work to resolve matters surrounding the launch of SOE’s new All Access Membership,” the developer wrote. “The implementation of this new membership plan across SOE’s game portfolio has been one of the most complicated updates to our billing system to date. As fellow gamers, we know that this has been frustrating and we sincerely regret any inconvenience this has caused.
“We’re working around the clock to ensure these account issues are resolved as quickly as possible.”
As an apology, SOE is offering DC Universe Online players 50 replay badges, Landmark seven-day closed beta key holders an extra seven days, and is launching a double XP event in the following games: Dragon’s Prophet, EverQuest, EverQuest II, and PlanetSide 2.