My Games
New Games
Top Games

Square-Enix Members Service Hacked

Posted on December 14, 2011 AT 06:49am

THE BUZZ: Square-Enix has announced that hackers have managed to access a server storing customer information related to their Square-Enix Members service in Japan and North America.

The company stated it is trying to determine if any personal information has been taken, but mentioned that credit card information is not at risk. The European service remains unaffected. The full statement reads:

We have reason to believe that unknown parties may have gained unauthorised access to a particular Square Enix server related to the free Square Enix Members service offered in North America and Japan. In response, Square Enix, Inc. has temporarily suspended operation of the Square Enix Members service starting at 10PM (PST) on December 12, 2011.

We are assessing the full extent of this potential breach to determine what data, if any, was compromised and will provide more details as soon as possible. While some personal information may have been accessed, we can confirm that there is no possibility of any credit card information leak from this incident, since the server in question stores no credit card information.

We estimate that the suspension will continue for a few days until we complete our investigation and counter-measures. We will update you as we learn more.

We sincerely apologize for any inconvenience caused by the temporary suspension of the Square Enix Members service. We take data security extremely seriously and we regret any inconvenience this may have caused our customers and fans. We appreciate your patience and support at this time.

EGM’s TAKE: Yet another hack, although it’s still unknown at this moment just what information has been taken, but to reiterate Square Enix asserts  credit card information is not at risk.


Matthew Bennett, Associate Editor
Matthew Bennett finally got his big break with EGM three years ago, following years of volunteer work for various sites. An ability to go many hours without sleep and a quick wit make him ideal for his role as associate editor at He often thinks back to the days when the very idea of this career seemed like nothing but an impossible dream. Follow him on Twitter @mattyjb89. Meet the rest of the crew.

Partner Pages


8840 Wilshire Blvd.,
Third Floor,
Beverly Hills, CA 90211

© 2014 EGM Media LLC. All rights reserved. Trademarks belong to their respective owners.
Website Interface © 2012 EGM Digital Media, LLC.