Naughty Dog has today confirmed that player progress in the Uncharted 3 beta has been reset for some and that there is no way for them to retrieve it.
Luckily if you had managed to meet the requirements for the beta unlocks in the full game then you will still be rewarded once it releases.
Naughty Dog has apologised for the loss of data but said that it was better for this bug to be found in the beta than for it to appear in the full game.
Earlier today, July 12, we started getting reports that some users
were logging back into the Uncharted 3 Multiplayer Beta and finding that
their progress in the game has been reset. Many players have had to
re-accept the online agreement when logging in to the Beta and their
profile shows they are at level 1, with no XP accumulated or Cash
remaining in their profile.
We know this is particularly worrying for those of you who have been
working towards to the Uncharted 3 Beta rewards – we’ve reposted the
details on the Beta rewards at the end of this post.
IF you were one of the players affected by this profile reset, here’s the scoop:
The GOOD news is that your progress towards those rewards has NOT been lost – we still have all of your detailed play history by game stored safely and ALL games you have played in the past and are playing right now WILL be counted towards your overall progress.
The BAD news is that we won’t be able to update your profile back
to your current level, cash and unlocks. Unfortunately, that means all
affected players will not be able to check their progress towards the
requirements for the Beta rewards. We won’t be able to update your
profile or even look up if you had 1,000 XP or 100,000 XP left before
hitting level 25 before the Uncharted 3 Beta ends.