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Warner Bros. Comments on LEGO: Lord of the Rings Retail Demo Disc Mix-Up

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Posted on November 14, 2012 AT 07:10am

LEGO: Lord of the Rings was released in the U.S. yesterday, however when a few fans got their copies they were shocked to discover that it contained a demo disc for the game and not the full retail version, naturally everyone took to various forums to vent their anger and question why this was the case.

Players who purchased the game from Toys ‘R’ Us, Walmart or Target discovered that a demo disc was in the Xbox 360 case and not the retail game, this hasn’t affected all copies and some stores have begun recalling the game. Warner Bros. has released a statement on the matter stating that it is a simple labeling error and the disc actually contains the full game despite being labeled as a demo disc.

Warner Bros. Interactive Entertainment is recalling a small number of LEGO The Lord of the Rings video games that were released for the Xbox 360 video game and entertainment system from Microsoft to Walmart, Target and Toys ‘R’ Us in the United States with a disc labeling error. The discs in question are incorrectly labeled as demo discs, but those discs do contain the full game content and are fully functional. This error does not affect any other formats of the game. We are in the process of remanufacturing the discs and will get them to the stores as soon as possible.

Consumers who purchased a copy of the Xbox 360 version of the game with the disc labeling error can contact customer support via email at support@wbgames.com or phone at 410-568-3680 for a replacement disc.

Matthew Bennett, Associate Editor
Matthew Bennett finally got his big break with EGM three years ago, following years of volunteer work for various sites. An ability to go many hours without sleep and a quick wit make him ideal for his role as associate editor at EGMNOW.com. He often thinks back to the days when the very idea of this career seemed like nothing but an impossible dream. Follow him on Twitter @mattyjb89. Meet the rest of the crew.

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