Microsoft is updating the Xbox’s security features, adding three new ways for you to help manage the security of your account.
First up is a new “Forgot your account?” option for any Xbox users who may know their Gamertag, but have lost track of their Microsoft account name. (As Microsoft points out, this is a situation that most commonly occurs when players need to log in to a new console). Now, there’s an option to follow a few steps in order to figure out your Microsoft account name, instead of needing to call customer support.
Next up, Microsoft has added a reminder to check your recovery options to the Xbox. You might already have recovery options set up—if you’ve ever had a security code sent to your phone or alternate email address, then you’re already using this feature. The new part is the reminder. If you haven’t had to access these recovery options for a while, your Xbox will now prompt you to check in and make sure that your email address and phone number are up to date.
Finally, if Microsoft identifies suspicious activity on your account, you’ll now be able to resolve the issue fully on your Xbox itself. Previously, the account would be locked, and you’d have to use another device and call Xbox Support to fix the problem. Now, you’ll be able to change your password, check your security settings, and resolve the issue from your console alone.
For more details on the security changes, you can read Microsoft’s full rundown on Major Nelson’s site.