Xbox Live and the official Xbox website are currently experiencing difficulties, according to the Xbox Service Status page.
“For our members that are currently unable to sign in to their Xbox Live accounts, we’re right here with you,” the service update reads. “We’ve got our team engaged and they are working hard to get everything back to normal as expediently as possible. You’re being so patient while we’re working, and we really appreciate you! We’ll update you on our progress as soon as we have more information.”
The outage currently affects users trying to sign in to Xbox Live and access music or video content.