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Hard Drives Stolen From VUDU Offices, Some Information Compromised

Posted on April 9, 2013 AT 11:07pm

Watch out, VUDU users, your account may have been compromised. There was a break-in at the VUDU offices on March 24th. Hard drives were taken, which contained account activity, and the e-mail addresses of a multitude of users.

The e-mail from VUDU:

Dear VUDU Customer,

We want to let you know that there was a break-in at the VUDU offices on March 24, 2013 and a number of items were stolen, including hard drives. Our investigation thus far indicates that these hard drives contained your email address and your VUDU account activity, if you had any. While the potential impact of misuse of your email and account activity is limited, we wanted to let you know right away so you can take precautions.


It is possible that you could get spam email, emails asking for personal information, or emails asking you to click on links to other websites. As always, you should never provide personal or account information in response to a call, email or postal mail claiming to be VUDU (or anyone else) and you should avoid clicking on links in emails you were not expecting.

We have FAQs on our web site if you have general questions regarding this incident. We have reported this incident to law enforcement and are cooperating fully with their investigation. We want you to know that we take this matter very seriously, and we apologize for any inconvenience this may have caused you.

Thank you,

Prasanna Ganesan
Chief Technology Officer, VUDU

If you are a VUDU user, I highly recommend you read their FAQ. They’ve already ‘retired’ the passwords of all affected users, so accounts being stolen is relatively unlikely. That doesn’t mean that you should wait to change it, though. I already did!

Hopefully the damage isn’t too bad once all is said and done. More information as it becomes available.

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